Localized Android app
Work from your favorite Android devices, now available in 14 languages.
Tickets: Now printer-friendly
Even with all of today's modern marvels, sometimes you just have to print your ticket.
Emoji-powered Zendesk ☺
How many words is a smiley face worth? Agents can now use emoticons in ticket responses.
Add users to multiple orgs
Customers on Plus and Enterprise can now sign up for the beta to add end-users to multiple organizations.
Improve products with community
Learn how BetterCloud uses Help Center to engage their customers and improve their product.
6 tips for a thriving Help Center
Get self-service best practices—set goals, improve user experience, and promote your Help Center.
For those just starting out
Zen U. students answer: What advice would you give someone starting out in customer service?
6 questions to ask before setting up your community
Before you throw open the doors, here are a few things to think about...
7 tools to amaze customers
In this webinar, customer experience expert Shep Hyken reveals seven tools to make customers happy.
Bootstrappers tip
Our friends at Wave have created a great place for start-ups to save on business apps
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