Zendesk Newsletter October 2013 Friend us on Facebook. Follow us on Twitter. Pin with us on Pinterest.
Feature Release - October 2013
 
 
Totango for Zendesk
A new app by Totango shows how customers interact with your product, right in your Zendesk. 

Know your customers
Gather customer insights in custom user and organization fields and create a more tailored customer 
experience.

HootSuite, Infusionsoft apps
Updated HootSuite app for social teams. A new Infusionsoft app for holistic customer views.

Help Center roll-out complete
We've successfully rolled out our new Help Center to all customer accounts. Check it out risk-free.

Updates, Resources and Events
Show me the money
Show me the money!
Our easy-to-use ROI calculator will help you determine the value of your customer service software.
vitals of virtual support
The vitals of virtual support teams
Putting together a virtual team?
Want great ideas for managing one?
This guide is a must read.

permanent sunlight: the cure for vampire tickets
Permanent daylight: The cure for vampire tickets
Vampire tickets haunting your dreams? These tips will help you keep the light shining and prevent lurkers in the dark.
Always online gaming: who wins?
Always online gaming: who wins?
DRM got you down? Discover ways to
avoid customer service meltdowns in
the era of always-online gaming.
asdfasdf

7 strategies for turning angry customers into loyal fans
7 strategies for turning angry customers into loyal fans
Based on interviews with stellar-service companies, this webinar focuses on creating stronger customer relationships.
Pro tip: build great content for your knowledgebase
Pro tip: build great content for your knowledge base
Who should create the content for your knowledge base? Learn 5 simple ways to create great content for your KB.

  Happy with Zendesk? Share your experience!
 
  Americas  |  +1.415.418.7506   Europe  |  +44.20.3355.7960   Asia Pacific  |  +61.3.9008.6775
SUPPORT@ZENDESK.COM   |  UNSUBSCRIBE
Zendesk