The Holiday Satisfaction Slump
The holiday season is notoriously a tough time for customer service. While many companies suffer through a steep rise in support cases and a drop in their level of service, Zendesk customers can follow these three easy tips to keep their ticket-volume manageable and customer satisfaction ratings positive throughout the winter!

Another helpful tool to maintain a high level of customer service is our new Magento integration, which offers an easy way to view ticket data from Zendesk and e-commerce data from Magento. Zendesk communication channels can even be added to any Magento-powered site, so your customers can get in touch with your support team wherever they are.

Great service is a must-have for customer satisfaction, loyalty, and profitability, so make sure you're prepared for the additional strain on your support team in the upcoming months!

Check out our exciting new integrations!
We've recently added some great new product integrations, bringing our total number of integrations to almost 100! The latest ones include Klaviyo for email marketing and analytics and Hipmob, LiveGuide and InteliWISE for live chat. We also have several new productivity tools, including UserSnap, GetDispatch, CheckMarket, Meldium and Feeds! You can find out more about these and all of our integrations here.

Our Zen Masters webinar series turns 1!
The first year of our Zen Masters webinar series rounds out with our very first Zen Master! Micah Solomon is back to share how to harness the power of technology to build emotional connections with your customers. You'll learn how to implement the eight unbreakable rules of social media customer service, how to help customers help themselves, and much more! Register now to watch the webinar live or receive the recording!

Download "Zendesk for Salesforce: An Integration Guide" today!

Getting Started
Learn how to easily implement your Zendesk!
December 4th 10am PST
Register

Customizing Zendesk
Customize Zendesk to work for you.
December 6th 10am PST
Register

NEW! Social Support Best Practices with Zendesk
Find out how to integrate social media with your Zendesk!
December 13th 10am PST
Register

NEW! Maintaining world class customer support in a fast growing org
Find out how Zendesk uses Zendesk!
Watch Now

The Apple Experience
Learn the secrets to insanely great customer loyalty.
Watch Now