January 2014 Newsletter... Trouble reading this email? View it in a browser. Newsletter January 2014 Feature Release More Features Windows Phone App  Calling all Windows Phone users: Enjoy our update to the Zendesk mobile app for your Windows Phone. 4 new Zendesk apps We closed out 2013 with 4 new apps—bringing the total to 140 apps in the Zendesk App Marketplace. Updates, Resources, & Events We want to take you hire Our latest ebook offers a step-by-step guide to hiring the best customer service reps. Boom shaka-laka-laka boom shaka-laka-laka boom!   Looking to improve your stats? This year, go 14-for-14 with Zendesk. 2014 began with 14 resolutions for better service. Now, they're all in one place for your viewing pleasure. Go ahead, soak up the wisdom. 7 Simple Steps for Delighting Your Customers Learn how to improve the quality of your customer service, and how to make it stick in this webinar.   What do Starbucks, Ace Hardware, and Lady Gaga have in common? They’re all in our customer service book club. You can find them in our year-end Best of 2013 Reading Guide. Keep it clean Pam Dodrill, Zendesk’s Head of Global Customer Support, explains why you should never underestimate the power of clean data. Are you still logging into Facebook like it's 2009? If so, you probably want to read our guest post from the co-founder of Stupid Cancer. Happy with Zendesk? Share your experience Americas +1.415.418.7506 Europe +44.20.3355.7960 Asia Pacific +61.3.9008.6775 Contact Zendesk Support: support@zendesk.com | Unsubscribe