Capture more customer data
Add custom user and organization fields, store customer data in Zendesk, and create workflows for a more tailored customer experience
Cook up support workflows
Use best practice examples to configure
custom user and organization fields and ticket forms
IT success kit
Our collection of resources and tools will help you
provide great IT service
without sacrificing productivity
Resolve "he said, she said" issues
Prepare your organization to
effectively handle customer conflicts
before they even happen
5 service tips for small businesses
Learn why it's critical to focus on customer service when your business is
just getting started
Tip-of-the-week: Follow the sun
Configure your Zendesk to support your version of the
follow-the-sun support model
Amaze every customer, every time
Discover how to transform your organization into a seriously customer-focused operation in this
live webinar
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